Quality Marquees and Tents Delivery

Delivery charges are FREE to business addresses in Australia for orders that exceed $600.   

For orders under $600 a delivery surcharge will apply.  This delivery surcharge is calculated for the customer at the checkout.  Any items not immediately available will be placed on backorder and will be delivered as soon as possible.

 Quality Marquees and Tents Returns

Our marquees and camping products are covered by a range of warranty lengths for up to 3 years.   All warranties are for manufacturer faults only and do not cover misuse or normal wear and tear.  Our warranties cover normal private and commercial use; the hiring of our marquees are not covered under our warranty. Should goods need to be returned to us, the customer will bear the freight costs of returning the goods to us and we in turn will pay for the goods to be re-delivered back to the customer. 

For accepted warranty claims, we will either pay for the repair or replacement of the product in question, whichever we deem appropriate.  The customer may be required to seek a minimum of two quotes for the repair at our request.  We may require proof our damage as is necessary; for example,  photographs, in order to process a warranty claim.  Warranty claims will only be processed once we are satisfied we have the required evidence and / or documentation to support the claim.

Please retain your receipt for proof of purchase and date of purchase.